200407-F-HA185-001
U.S. Air Force Staff Sgt. Walter Ramos, crew chief, 157th Air Refueling Wing, New Hampshire Air National Guard, fields calls for unemployment benefits at a makeshift call center at the state fire academy in Concord, New Hampshire, April 7, 2020. Ramos, originally from Puerto Rico, handles all applicants in need of a Spanish speaker to help with claims. Nineteen Airmen from Pease ANG Base field thousands of calls each day in the midst of the COVID-19 pandemic. (U.S. Air National Guard photo by Staff Sgt. Charles Johnston)